~/ticket-assistant $ █
Tickets answered
before staff wake up.
Ticket Assistant reads new tickets in your Discord server, answers from your FAQs and docs, and pings your staff role when it isn't sure.
01 // detect
Matches channel prefixes like ticket-, ticket categories, or threads. Works with any ticket bot.
02 // answer
Replies using your knowledge base in the tone you choose.
03 // escalate
Can't answer? Pings your staff role and steps back.